Shipping Policy

Last Updated: June 2026

Thank you for shopping with Badami Charcoal. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next business day.

Shipping Time

Estimated delivery times are:

• Major Cities: 2–5 business days

• Other Areas: 3–7 business days

Delivery times may vary depending on location, weather conditions, public holidays, and courier operations.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may occasionally offer free shipping promotions, which will be clearly communicated on our website.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan. Availability may vary depending on courier service coverage.

Order Tracking

Once your order has been shipped, you may receive a tracking number via email, SMS, or WhatsApp (where applicable) to monitor your shipment status.

Delays

While we strive to meet estimated delivery times, Badami Charcoal is not responsible for delays caused by:

• Courier service disruptions

• Weather conditions

• Public holidays

• Incorrect shipping information provided by customers

• Circumstances beyond our reasonable control

Incorrect Address Information

Customers are responsible for providing accurate shipping details. If incorrect information is provided, delivery delays or additional shipping charges may occur.

Damaged or Missing Orders

If your order arrives damaged or if any items are missing, please contact our customer support team within 48 hours of delivery so we can investigate and assist you.

Contact Us

For any shipping-related questions, please contact us through our Contact Us page or official customer support channels.

Thank you for choosing Badami Charcoal.